Terms and conditions:
1. Registration fee is charged in Ringgit Malaysia (RM).
2. Registration fee includes refreshments and lunch. Accommodation is NOT included.
3. Registration will be closed on 15th July 2023.
4. All payments MUST only be made through Ticket2U platform.
5. Borang tempahan pesanan kerajaan / Local Purchase Order (LPO) is NOT accepted.
6. Participants who register for the full conference will be entitled to attend a gala dinner held on the first night of the conference.
7. An e-certificate of attendance will be issued to all participants after the event.
8. The organiser reserves the right to verify the eligibility of participants who register for the respective categories and participants may be required to provide additional proof of their status (eg. Staff ID, Student ID).
9. Participants who register for the wrong category may be denied access to the conference events or activities or are required to pay an additional fee to upgrade the registration.
10. In its sole discretion, the organiser reserves the right to decide on the participant’s eligibility and registration categories. Any decisions from the organiser are final.
11. Payment options include credit/debit card (VISA or MASTERCARD ONLY), online banking or e-wallet. After submitting the registration, your payment will be processed by Payment Gateway (Ticket2U).
International Participants – please ensure that 3D Secure has been enabled by the issuer of your respective VISA and/or MASTERCARD.
Without the 3D Secure enabled, your ticket purchase via VISA and/or MASTERCARD may not be successful.
What is 3D secure?
3D Secure is an authentication scheme that requires the cardholder to enter an additional password when they make an online purchase. This applies to all VISA and MASTERCARD in any region. Click on the links below for further information:
VISA cardholders
MASTERCARD cardholders
12. What will I receive after payment?
For every successful purchase, you will receive an SMS from Ticket2U and an email from Razer Pay and Ticket2U. The email contains payment confirmation, e-ticket and an embedded QR code.
The QR code is to be presented for entry at the event.
One (1) ticket admits one (1) person only.
For bulk ticket purchases (more than 1 ticket), the corresponding SMS from Ticket2U and email from Razer Pay and Ticket2U will be sent ONLY to the Primary Purchaser.
Cancellation and Refund Policy
1. Strictly no refunds and cancellations. For any reason you are unable to attend the conference, an email containing the substitution’s details shall be sent to the Secretariat as soon as possible (at least 5 business days) before the commencement of the conference, and substitution is only allowed within the same participating category.
2. The cancellation policy is non-negotiable.
Admission to the Conference Venue
1. Admissions are strictly reserved for participants with a conference’s name badge.
2. Participants will be required to wear the name badge throughout the entire conference.
3. For any loss of a name badge, a chargeable fee will be imposed for issuing a new name badge.
Liability
The organiser will not be held liable for any personal accidents, loss or damage to or at the private property of participants throughout the duration of the conference.
Disclaimer
The organiser shall not be held responsible for any views expressed by the speakers.
Enquiries and Assistance
For payment-related queries/issues:
- If you're facing issues with ticket purchasing/payments, please contact Ticket2U customer service. On the Ticket2U event page, click on the bottom left “Live Chat” button to start a chat or to leave a message. A Ticket2U customer service personnel will get back to you as soon as possible.
- Alternatively, you may email [email protected]. (Business Hours: Monday - Friday from 10:00 a.m. - 6:00 p.m.)
For registration-related queries/issues:
Please contact National Regulatory Conference 2023 Secretariat:
(a) Mr Heah Chia Ming - Tel: +603-78835400 ext 8444
(b) Ms Siti Najlaa Izzatie Muhamad Marzukhi - Tel: +603-78835400 ext 8431
(c) Ms Bintul Huda Ismail - Tel: +603-78835400 ext 8431
(d) Ms Nurul Fauzana Jamaluddin - Tel: +603-78835400 ext 8455
Email: [email protected]
(Business Hours: Monday - Friday from 8.00 a.m. – 5.00 p.m.)